Privacy Policy

FreeReels – Shorts and Dramas
Effective Date: February 26, 2026
Last Updated: February 26, 2026

This Privacy Policy explains how FreeReels – Shorts and Dramas (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards information when you use the FreeReels – Shorts and Dramas mobile application (the “App”).

This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR), Google Play User Data Policy, and other applicable data protection laws.

If you have any questions, please contact us at:
📧 [email protected]

1. Information We Collect

FreeReels is an entertainment and engagement app that allows users to watch short videos and mini drama clips and participate in optional in-app activities to collect virtual reward points.

A. Information You Provide

  • Username or nickname (if account registration is available)
  • Email address (if required for account creation or support)
  • Profile information (if applicable)
  • Participation in in-app activities
  • Reward redemption requests
  • Communications with customer support

B. Video Viewing & Interaction Data

To provide and improve the viewing experience, we may collect:

  • Videos viewed
  • Watch duration
  • Interaction data (likes, clicks, navigation behavior)
  • Participation in engagement tasks

This information helps personalize content recommendations and improve performance.

C. Automatically Collected Information

When you use the App, we and our third-party service providers may automatically collect:

  • Device information (model, operating system, language settings)
  • Unique device identifiers (including advertising ID, where applicable)
  • IP address
  • App usage data (session duration, features used)
  • Crash logs and diagnostic data

D. Points & Rewards Data

  • Points earned for participation
  • Activity history
  • Redemption records
  • Eligibility verification information

Points:

  • Are virtual
  • Do not represent cash or real money
  • May be redeemed for available digital items, coupons, or promotional rewards (if available)
  • Are subject to eligibility and regional availability
  • Do not constitute gambling, betting, employment, or income

2. How We Use Information

We use collected information to:

  • Provide short video and drama content
  • Personalize content recommendations
  • Manage participation-based reward points
  • Improve app performance and stability
  • Prevent fraud and abuse
  • Provide customer support
  • Serve advertisements (if applicable)
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process personal data under the following lawful bases:

  • Consent – for personalized advertising and certain analytics where required
  • Performance of a Contract – to provide video streaming and reward functionality
  • Legitimate Interests – to improve services, ensure security, and prevent fraud
  • Legal Obligation – where required by law

You may withdraw consent at any time via device settings or by contacting us.

4. Third-Party Services

The App integrates third-party SDKs and services for advertising, analytics, and performance monitoring. These services may collect information independently in accordance with their own privacy policies.

A. Google AdMob (Advertising)

Used to display advertisements within the App. AdMob may collect:

  • Advertising identifiers
  • Device information
  • IP address
  • Interaction data

AdMob may provide personalized or non-personalized ads depending on user consent and regional regulations.
Privacy Policy: https://policies.google.com/privacy

B. Firebase (Analytics & Crash Reporting)

Used for analytics and crash monitoring. Firebase may collect:

  • Device identifiers
  • Usage statistics
  • Crash logs
  • Diagnostic information

Privacy Policy: https://firebase.google.com/support/privacy

C. Microsoft Clarity (User Interaction Analytics)

Used to understand user interaction patterns and improve usability. Microsoft Clarity may collect:

  • Interaction data (clicks, navigation flow)
  • Device information
  • Usage analytics

Privacy Policy: https://privacy.microsoft.com/privacystatement

These third-party providers may act as independent data controllers for certain data they collect.

5. Data Sharing

We do not sell personal data. We may share information:

  • With service providers supporting analytics, hosting, and advertising
  • With reward partners (if applicable) for redemption processing
  • When required by law or legal process
  • To protect our rights, users, and platform security
  • In connection with a merger, acquisition, or asset transfer

6. Data Retention

We retain personal data only as long as necessary to:

  • Provide video streaming and reward functionality
  • Maintain account and participation records
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Users may request deletion of their personal data by contacting [email protected].

7. Data Security

We implement reasonable technical and organizational safeguards to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no digital system can guarantee absolute security.

8. Children’s Privacy

Although the App is designed for general entertainment, it is not intended for children under 13 (or the applicable minimum age in your jurisdiction).

We do not knowingly collect personal data from children under the applicable minimum age. If such information is identified, we will take appropriate steps to delete it. Parents or guardians may contact us at [email protected].

9. Your Rights Under GDPR

If you are located in the EEA, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact [email protected].

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

  • Know what personal information is collected
  • Request deletion
  • Opt out of certain data sharing for advertising purposes
  • Non-discrimination for exercising your rights

We do not sell personal information as defined under CCPA. Requests may be submitted to [email protected].

11. Advertising & Device Identifiers

The App may use advertising identifiers such as Google Advertising ID to support advertising and analytics. Users may reset or limit ad tracking through device settings.

12. International Data Transfers

Your information may be transferred and processed outside your country of residence. Where required, appropriate safeguards such as Standard Contractual Clauses are implemented.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the “Last Updated” date. Continued use of the App after changes constitutes acceptance of the revised policy.

14. Contact Information

FreeReels – Shorts and Dramas
Email: [email protected]